Terms & Conditions 

Credit card guarantee required at time of reservation. Free cancellation before 11:59 PM local hotel time day prior to arrival. Long stay car parking included in your rate will be at the airport long stay facility All rates are subject to hotel availability.

Guarantee policy There is a credit card required for this reservation. If you use a debit/credit card to check in, a hold may be placed on your card account for the full anticipated amount to be owed to the hotel, including estimated incidentals, through your date of check-out and such hold may not be released for 72 hours from the date of check-out or longer at the discretion of your card issuer. Cancellation policy Free cancellation before 11:59 PM local hotel time on night prior to arrival. At check in, the front desk will verify your check-out date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early, price is subject to change. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error. Totals listed here are estimated based on current taxes and exchange rates (if applicable) and do not include additional fees/charges that may be incurred during your stay.

Sleep Retreat

Package is subject to availability. Late check-out is available until 12pm, subject to availability. The in-room aromatherapy diffuser, oils and robe are provided for use during your stay and remain the property of the hotel. A credit card pre-authorisation will be taken at check-in, and any items removed from the room will be charged at the equivalent replacement value.

Jet Reset

Package is subject to availability. Equivalent alternatives may be substituted where necessary.

Active Wellness Kit

Active Wellness Kit is subject to availability. Fitness equipment, yoga kit and Pilates equipment are provided for use during your stay and remain the property of the hotel. A credit card pre-authorisation may be taken at check-in, and any items removed or damaged will be charged at the equivalent replacement value.

Fitness on Demand

Fitness on Demand access is valid for a period of 5 days. Guests use the service at their own risk and should ensure they are medically fit and able to participate in physical activity before use. Guests are responsible for exercising within their own capabilities and should stop immediately if discomfort or injury occurs.

Express LED Face Mask Glow Ritual

Express LED Face Mask Glow Ritual is subject to availability. The LED face mask is provided for exclusive use for up to 24 hours during your stay and remains the property of the hotel. The mask must be returned to the front desk at the end of the 24-hour period or on check-out, whichever is sooner. A credit card pre-authorisation will be taken at check-in, and any items removed, lost or damaged will be charged at the equivalent replacement value.

Robe and Slippers

Package is subject to availability. Robes are provided for use during your stay and remain the property of the hotel. Any items removed from the room may be charged at the equivalent replacement value.

Late Check-Out

Late check-out is subject to availability and available until 12pm, subject to availability. If late check-out cannot be accommodated, the charge will be refunded in full.